okjaji operates under a clear policy framework that governs how your account, transactions, and personal data are handled. Access to our platform depends on your local law and eligible regions — read through these terms so you know exactly where you stand.
Account Access Policy
Data Handling Rules
Your Rights Explained
bKash & Upay Transactions Covered
POLICY SCOPE NOTICE
How Our Policy Works for You
Our legal framework sets out the conditions under which you may access okjaji and use the services available in supported regions. Whether you fund your account via bKash, Upay, or Bank Transfer, the same policy terms apply to every transaction and session. We do not distinguish between payment methods when it comes to your rights — the rules are consistent across all supported rails. Access to okjaji is subject to the laws of your jurisdiction. We do not make representations about legality in any specific location; it is your responsibility to confirm that using this platform is permitted under your local law. Where access is available, we process your account data, transaction records, and session activity in line with this policy. If you have questions about whether a particular feature or service is available in your region, the account support route is the right place to ask. We keep this policy updated when our practices change, and we will notify you through your registered account contact when material changes occur. Your continued use of the platform after such notice constitutes acceptance of the revised terms.
bKash Transactions
bKash deposits and withdrawals processed through your account are covered under this policy. Transaction records are retained and accessible from your account history.
Upay Payments
Upay transfers are subject to the same data and transaction terms. Your Upay-linked activity appears in your account wallet log.
Bank Transfer
Bank Transfer instructions and confirmation records fall within our data retention scope. Check your account for the current transfer reference details.
Account Sessions
Each login session — whether on mobile browser or a saved device — is logged under your account for security and policy compliance purposes.
WHAT THIS COVERS
Inside and Outside This Policy
Not every aspect of your experience falls under the same policy rules. Understanding what is and is not covered helps you know where to direct questions and what protections apply to each part of your account activity.
Account Access
Login activity, session records, and account credentials are fully within scope. This includes access via mobile browser and any device you have linked to your account.
Transactions
All deposits and withdrawals processed through bKash, Upay, and Bank Transfer are covered. Third-party payment processor terms also apply alongside ours.
Site Content
Game content, lobby pages, and promotional notices published on okjaji fall within our content policy. We are responsible for what we publish directly on this platform.
Third-Party Services
External links, game studio platforms, and payment provider interfaces operate under their own terms. Our policy does not extend to those third-party environments.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have concrete options when it comes to your data and account records on okjaji. These are not abstract entitlements — each one maps to a step you can take directly. Start from your signed-in account area: transaction history, personal details, and communication preferences are all accessible there. If something looks incorrect, the correction path is through account support rather than a self-service edit for sensitive fields, which keeps your account secure. For questions about how your data is used or retained, our support route handles those requests directly. We aim to respond to data-related queries through the same channel you use for account help — no separate process is needed. Where local law grants you additional rights over your personal data, those rights apply and we will honour a valid request made through the published support route.
Review Your Records
Open your account history page to see transaction logs, session activity, and any communications we have sent to your registered contact.
Correct Account Details
For name, contact, or payment detail corrections, raise a request through account support. Sensitive fields require verification before any change is applied.
Raise a Policy Question
If you are unsure how a specific policy clause applies to your account, send your question through the support route and we will clarify in writing.
Request Data Support
To ask about data retention or request action on your personal data under applicable local law, contact us through the published support channel with your account details.
POLICY CONTACT ROUTES
How to Reach Us on Policy Matters
For any legal or policy question, use the contact routes published in your signed-in account area. We do not publish response time commitments here, but every query submitted through a verified account route is logged and handled in order.
Live Chat
The live chat option in your account dashboard connects you directly with our support team for policy and account queries.
Email Support
Send detailed policy questions or data requests to the email address listed in the Contact section of your account settings.
Account Help Centre
The Help Centre accessible from your signed-in account contains published policy documents and step-by-step guidance for common requests.
HOW WE HANDLE YOUR DATA
Data, Cookies, Security and Retention
Our approach to your data is straightforward: we collect what is needed to run your account, process your transactions, and keep the platform secure. Nothing more is retained than what serves those purposes.
Data Handling
Account registration details, transaction records from bKash, Upay, and Bank Transfer, and session logs are stored securely. We do not sell your personal data to third parties.
Cookies and Session Tracking
We use cookies to keep your session active across pages and to remember your device for returning logins. You can manage cookie preferences through your browser settings.
Account Security
Each account is protected by login verification. If you notice unexpected activity, use the account security section to review recent sessions and contact support immediately.
Retention and Deletion
We retain account and transaction data for as long as required by applicable law and our operational needs. To ask about retention periods or request deletion, contact us through the published support route.
POLICY QUESTIONS ANSWERED
Common Questions About okjaji Legal Policy
These are the questions we hear most often about how our policy works. If your question is not covered here, the support route in your account is the right next step.
Does this policy apply to my bKash and Upay transactions?
Yes. Every deposit and withdrawal processed through bKash, Upay, or Bank Transfer is covered under this policy. Your transaction records are stored in your account history and subject to the same data handling rules as all other account activity.
How do I know if okjaji is available in my region?
Access depends on your local law and eligible regions. We do not confirm legality for specific locations. Check the terms shown during account registration, and consult local legal guidance if you are unsure whether using the platform is permitted where you are.
Can I see what personal data okjaji holds on my account?
Your account history page shows transaction logs, session records, and communications. For a broader data summary or a formal request under applicable local law, contact us through the support route listed in your account settings.
What happens to my data if I close my account?
We retain data for as long as required by law and our operational obligations, even after an account is closed. To ask about the specific retention period for your records or to request deletion where local law permits, raise the request through account support.
How do I correct wrong information on my account?
For contact details or payment information that needs updating, submit a correction request through account support. Sensitive fields go through a verification step before any change is applied, which keeps your account protected.
Will I be told if this policy changes?
Yes. When we make material changes to this policy, we notify you through your registered account contact before the changes take effect. Continuing to use the platform after that notice means you accept the updated terms.