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These terms set out what you agree to when you access okjaji and use your account — covering how we operate, what we expect from you, and what you can expect from us. Access and eligibility depend on your local law and the regions where okjaji is available.
When you open an account on okjaji, these terms form the agreement between you and us. They apply to every session — whether you log in through a mobile browser, complete a deposit via bKash or Upay, or initiate a Bank Transfer from your account wallet. We may update these terms when our services change or when applicable rules require it. If we make a material change, we will post a notice in your account area before it takes effect. Continuing to use your account after that date means you accept the updated terms. These terms do not override any law that applies in your region. Where local law conflicts with anything written here, local law takes precedence. If you are unsure whether access is permitted where you are, check the eligibility section in your account settings or contact our support team before proceeding. We do not make eligibility decisions on your behalf — that responsibility rests with you.
These terms apply to your registered account and every action taken through it. Understanding what falls inside and outside this policy helps you know where our obligations begin and end.
These terms govern how you create, verify, and use your okjaji account. Login methods, session behaviour on mobile browsers, and account security steps all fall within this policy.
Deposits and withdrawals processed through bKash, Upay, or Bank Transfer are covered here. Transaction records are visible in your account wallet history and are subject to these terms.
The games, lobby pages, and promotional notices published on okjaji are covered by these terms. Content is subject to change, and availability depends on your eligible region.
Payment processors, game studios, and external platforms operate under their own terms. okjaji is not responsible for the policies of third-party services you access through or alongside our platform.
You have several practical options for managing your account and the data connected to it. To review your transaction history, open the wallet section of your account — every bKash, Upay, and Bank Transfer entry is logged there with a timestamp. If any account detail is incorrect, you can update it directly from the account settings page; for changes that require verification, follow the steps shown on that screen. If you believe a transaction has been recorded incorrectly, raise it through the support contact form and include the transaction reference shown in your wallet. We will review the record and respond through the same channel. You can also request a summary of the information we hold by contacting support — details on how to do that are in the support section below. Eligibility to exercise these rights may depend on the region you access from and applicable local law.
Your full transaction log is in the wallet section of your account. Each entry shows the method used — bKash, Upay, or Bank Transfer — along with the date and reference number.
Update your name, contact details, or login credentials from account settings. Steps that require identity verification are shown on the relevant settings screen.
Use the support contact form to flag a billing question or a terms clarification. Include your account reference and the relevant transaction ID so we can locate the record quickly.
You may ask us what account data we hold. Submit the request through support and we will respond to the contact address registered on your account.
If you have a question about these terms or need to raise an account issue, use one of the contact routes below. We only list channels that are active on the site — we do not publish response time commitments we cannot verify.
Submit a written query through the contact form in your account. Include your account reference and a clear description of the issue.
Open the chat widget from any page while logged in to speak with a support agent. Available during the hours shown on the chat window.
Send your query to the support address listed on the Contact page of the site. Use the email registered to your account so we can verify your identity.
We take the handling of your information seriously. Here is how we manage the key areas covered by these terms.
We collect only the information needed to operate your session and process transactions through bKash, Upay, or Bank Transfer. We do not sell your data to third parties outside what is required to process your payments.
We use cookies to keep your session active across pages and to remember your account preferences on mobile. You can manage cookie settings through your browser; disabling them may affect how your account loads.
Your account is protected by the login credentials you set. If you suspect unauthorised access, change your password immediately from account settings and contact support using the form in the support section above.
To request a correction to your account data or to ask about how your information is used, contact support with your account reference. We will respond to the address registered on your account.
Answers to the questions we hear most often about how these terms work and what they mean for your account.
Yes. These terms apply to every session regardless of how you connect — mobile browser, desktop, or any other method. Your account and all transactions made during that session are covered.
We post a notice in your account area before any material change takes effect. If you continue using your account after that date, you are accepting the updated terms. You can always find the current version on this page.
Yes. All deposits and withdrawals processed through bKash, Upay, or Bank Transfer fall within the scope of these terms. Your transaction records are stored in the wallet section of your account.
Go to account settings and update the relevant field. Some changes require identity verification — the steps for that are shown on the settings screen. For issues you cannot resolve there, contact support with your account reference.
Yes. Submit a request through the support contact form using the email address registered to your account. We will respond with the information we hold once we have verified your identity.
Yes. Access and eligibility depend on your local law and the regions where okjaji operates. It is your responsibility to confirm that access is permitted in your location before using your account.